Our vision is to improve patient lives by bringing innovative approaches to solving health challenges.

We are dedicated to providing healthcare solutions that answer unmet clinical needs with care and commitment. 

Originally founded in 1999 as The Specials Laboratory, with over 20 years industry experience. In 2014 we joined PCCA, building on the strength of our worldwide family we have over 40 years’ experience globally.  Our services are available to healthcare professionals and patients via our on-site pharmacy.

We’ve made it our business to support our customers at every step of the way.

Supporting Our Community

At PCCA, supporting local charities resonates with us as a business.  Our team members choose a charity each year to become PCCA’s Charity of the Year, they host various fundraising activities. Over the years our team have supported and helped raise vital funds for charities close to their hearts.

We believe actions speak louder than words. That’s why our six Core Values and 28 PCCA Principles truly express how we live and work at PCCA.


Our Core Values

Care deeply
For us, it’s more than a job. It’s personal. We care deeply about each other and about the people whose lives we help improve.

Serve always
We do what we say and say what we do. It’s all about going above and beyond to create those WOW moments for everyone we come in contact with.

Innovate everywhere
At PCCA, “good enough” never is. We are driven to find better, more effective ways to do what we do.

Empower each other
It’s more than collaboration and accountability. It’s a sense of being deeply inspired by our team members and invested in their success.

Deliver quality without compromise
It’s not enough to set high standards – we have to meet them. After all, lives depend on it.

Celebrate as a family
What we do helps improve people’s lives - and we get to have a lot of fun doing it.

Our vision

Improve patients’ lives by bringing innovative approaches to solving health challenges.

Our mission

Help pharmacists and prescribers create personalised medicine that makes a difference in patients lives.

Our Locations

  • Newcastle, UK
  • Sydney, Australia
  • Houston, USA
  • Baltimore, USA
  • Las Vegas, USA
  • London, Ontario Canada

Why choose us?

We define ourselves by high quality. We’ve been manufacturing and sourcing personalised medicines for over 20 years.

We understand that your patient’s individual needs matter. Our industry-leading patented bases allow us to create personalised medicines that meet every patient’s needs, providing much-needed customised medication options, customisable to the prescription strength and pack size required.

Need some help?

If you’re looking for further information on how to order, full details can be found here or you can contact our team to discuss your needs in more detail.

Contact us